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   Rules&Policy Home > Rules&Policy  

 

Volume Discounts Available
For large quantity orders, standing orders or blanket orders, please E-mai:admin@ddsafety.cn for special quotes. The more you buy, the more you save! 

Customized Imprinting Available
As a full service company, DONGDI can imprint your logo on all of items.
 
Return/Exchange policy
Customer satisfaction is our top priority and we want you to be completely satisfied with your purchase. Contact our customer service department for a return authorization within 30 days of purchase for return instructions. Only if the product is defective or DONGDI made an error will return shipping costs be at our expense. Customized items are not eligible for a refund due to their uniqueness and/or personalization.
 
Payment Terms 
a,100%L/C at sight
b,30% wire transfers(also called T/T)and 70% upon the copy of B/L.
c,100% T/T before the production for the amount under USD10000.00
Products and Ordering
If you can't find the product you need, you can contact a sales agent or a member or our technical staff at  mail@ddsafety.cnThey will be more  happy to help you get all the information needed.
 
Force Majeure 
 
DONGDI shall not be liable for any loss or damage as a result of DONGDI's delay in or failure of delivery due to
1) any cause beyond DONGDI´s reasonable control.
2) any act of God, act of the purchaser, embargo or other governmental act, authority, regulation or request, fire, theft, accident, strike, slowdown or other labor disturbance, war, riot, delay in transportation
3) inability to obtain necessary labor, materials, component, supplies or facilities
4) inability to obtain necessary export licenses, import licenses, exchange permits, etc. Should any of the aforementioned events of force majeure occur, DONGDI at its option, may cancel purchaser´s order with respect to any undelivered goods or extend the delivery date for a period equal to the time lost because of delay. Notice of such election shall be given promptly to the purchaser. In the event DONGDI elects to cancel the order, DONGDI shall be released of and from all liability for failure to deliver the goods, including, but not limited to, any and all claims on behalf of the purchaser for lost profits, or for any other claim of any nature which the purchaser may have. If shipping or progress of the work is delayed or interrupted by the purchaser, directly or indirectly, the purchaser shall pay DONGDI for all additional charges resulting therefrom.
 
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Address: No.12 BUILDING,XIN TIAN DI,XIACHENG,HANGZHOU,CHINA
Tel: 86-571-85386671,85386672,85386673 Fax: 86-571-85386676
Http: www.ddsafety.com www.ddsafety.cn E-mail: admin@ddsafety.cn